Month: May 2019

Coaching and Mentoring

How Great Coaches Ask, Listen, and Empathise: Ed Batista

Historically, leaders achieved their position by virtue of experience on the job and in-depth knowledge. They were expected to have answers and to readily provide them when employees were unsure about what to do or how to do it. The leader was the person who knew the most, and that was the basis of their authority. Leaders today…
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